For UK orders under £45.00 there is a small order delivery charge of £3.00. For UK orders between £45.01 and £99.99 there is a flat rate delivery charge of £6.00. Postage is FREE for all orders over £100.00. For International orders under £100.00 there is a flat rate delivery charge of £8.00. Orders under the value of £45.00 are despatched by recorded delivery (UK only). Orders over the value of £45.00 are despatched by Special Delivery (UK only). All international orders are despatched using Royal Mails International Signed For service and insurance is included.
We will normally despatch your order within 24 hours (Mon-Fri). In very busy periods, your order will be despatched within 48 hours. International orders are generally received in under 14 days.
On rare occasions, items go out of stock unexpectedly. If your item is not in stock, we will email you to ask how you wish to proceed.
Taxable items have 20% VAT (sales tax) added.
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. In addition, customers from the European Union are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
All items are meticulously checked prior to despatch, in the unlikely event that anything is damaged in transit, then just return them to us in their original packaging, for a full refund or replacement.